Administrative Coordinator

Strength Through Diversity

Ground breaking science. Advancing medicine. Healing made personal.

The Quality Administrative Coordinator is responsible for all administrative aspects of the system-wide quality program for the department of Surgery. This is accomplished through ensuring timely & accurate meeting agendas, invites, minutes and follow up items, data entry, database administration, spreadsheet creation, case selection, deadline monitoring for case entry and practitioner scorecards, close coordination with the clinical and quality teams, and a variety of focused quality projects. The Quality Administrative Coordinator also works closely with the Director of Surgical Quality along with all other team members to identify opportunities for clinical quality improvement, analyze data, and other projects as needed.

Roles & Responsibilities:

• Administrative Tasks
  • Responsible for sending memos to appropriate faculty as per request.
  • Organizes surgical quality cycle spreadsheets
  • Participate with grievance process to crosscheck patients in EPIC
  • Create reminders and manage OPPEs for physician assistants and NPs
  • Management of CME approvals for weekly M&M conference
  • Contribute to quality newsletter
  • Create employee and patient facing educational materials

• Meetings & Presentations
  • Analyzes various data sources to identify surgical outcomes and what is driving those outcomes
  • Preparation of Morbidity and Mortality PowerPoint slides for weekly conference
  • Provide back up for support for creation of quality agenda for monthly meeting to be presented during weekly Morbidity & Mortality (M&M) Conference
  • Schedules monthly quality committee meetings run by the Vice Chairman of Surgery
  • Attend mandatory quality team meetings as per request.
  • Responsible for sending reminders to all committee members for monthly meetings
  • Attend annual national conference pertaining to the programs, where applicable
  • Responsible for sending Outlook calendar invites for QA/PIC monthly meetings
  • Attend team chart review meetings that are conducted on bi weekly basis.

• Data Management
  • Communicates with clinical and quality teams to ensure reliable data collection as needed
  • Responsible for identifying areas for streamlining and improvement in the data collection process
  • Demonstrates appropriate utilization of resources necessary to obtain valid, reliable data
  • Identifies cases to be included in the bowel bundle protocol, and communicates eligibility with peri-operative staff at multiple hospitals
  • Inputs audit data into Microsoft Access bowel bundle database based on EPIC reports
  • Compiles and sorts data for numerous quality projects/research as per request
  • Select cases to be included in NSQIP cycles via EPIC for abstraction by quality team members
  • Responsible for monitoring, accessing, and compiling the data and quality/benchmark reports from the program websites for use in quality improvement projects
  • Co-manages the M&M database, monitoring and ensuring adequacy of submissions, querying and analyzing the database to support resident and departmental projects, trouble shooting and ensuring personnel access after adequate training
  • Review and assign cases reported to Morbidity and Mortality database
  • Approve all requests for appropriate employees to gain access to the M&M database
  • Enter standard of care adjudication and administrative notes in the M&M database

• Working Effectively with Patients, Families, and Staff
  • Contact patients via telephone, Tavoca and/or MyChart , as applicable for the purpose of identifying surgical outcomes, and obtaining 30-day follow up

• Reporting
  • Run requested Redcap reports requested by residents and research coordinators
  • Produce QITI resident reports upon request from residency program director

Requirements:

• Bachelor of Arts or Science preferred.
• Quality improvement or patient safety knowledge preferred.
• 2 - 5 years of previous administrative experience preferred.
• Proficiency in Microsoft applications, including Outlook, Excel, Access.
• Knowledge of EPIC or similar EMR
• Knowledge of databases including RedCap, SlicerDicer, or similar
• Excellent written, communication, time management, analytical and presentation skills.
• Ability to work both independently and collaboratively to meet requirement timelines.
• Commitment to improving the quality of care for surgical patients

This position generally reports to: Director of Surgical Quality

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity and inclusion are drivers for excellence. We share a common devotion to delivering exceptional patient care. Yet we’re as diverse as the city we call home- culturally, ethically, in outlook and lifestyle. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together and participate actively as a leader within the Mount Sinai Health System by:

• Serving as the primary resource management representative of the Mount Sinai leadership teams, committees, etc., and acting as the primary executive leader interface between Mount Sinai and key executives from the health systems’ vendors and partners.
• Engaging with relevant thought leaders and policy-makers at the federal and state levels, and representing the Health System as assigned.
• Using a lens of equity in establishing and promoting policies and procedures and providing opportunities for all to thrive.
• Confronting racist, sexist or other inappropriate behavior and challenges exclusionary organizational practices and serving as a role model to promote anti-racist behaviors.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people, and to create a welcoming, nurturing work environment where you can develop professionally. We share the belief that all employees, regardless of job title or expertise, can make an impact on quality patient care.

Explore more about this opportunity and how you can help us write a new chapter in our story!

Who We Are

Over 42,000 employees strong, the mission of the Mount Sinai Health System is to provide compassionate patient care with seamless coordination and to advance medicine through unrivaled education, research, and outreach in the many diverse communities we serve.

Formed in September 2013, The Mount Sinai Health System combines the excellence of the Icahn School of Medicine at Mount Sinai with seven premier hospital campuses, including Mount Sinai Beth Israel, Mount Sinai Beth Israel Brooklyn, The Mount Sinai Hospital, Mount Sinai Queens, Mount Sinai West (formerly Mount Sinai Roosevelt), Mount Sinai Morningside (formerly Mount Sinai St. Luke’s), and New York Eye and Ear Infirmary of Mount Sinai.

The Mount Sinai Health System is an equal opportunity employer. We comply with applicable Federal civil rights laws and does not discriminate, exclude, or treat people differently on the basis of race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, or gender expression.

EOE Minorities/Women/Disabled/Veterans

Skills

• Microsoft Applications
• Microsoft Outlook
• Epic
• EMR Training

Requirements

• Availability Full-Time
• Education Pharm-D
• Experience 5 - 7 Year
• Gender No Preference